I'm looking to switch to a cloud-based practice management system for a two-attorney general practice firm. I'm coming from about ten years on Time Matters, which I'm not unsatisfied with, but I am trying not to be chained to my desk anymore to get work done. I looked into Clio, RocketMatters, MyCase, Houdini Cosmolex and a few others, including AmicusOnline. I thought that I was going to settle on AmicusOnline because it seemed to have the most solid integration with Outlook, but the dated interface and limited modern features like text message reminders and a global activity monitor to track who is doing what. Also, I am a little concerned about what will become of it since Abacus bought out Gavel and Gown.
I've been looking at another product called ActionStep which seems to be somewhat "Times Matters like" in is configurability, and it seems to play nice with Outlook. I guess what I really want is something like a cloud version of Time Matters with some modern features bolted on. I gather that Time Matters is a love it or hate it proposition perhaps because it is more than a notion to get started with it. But once you figure it out it makes sense. Anyway, ActionStep seems less than well known, and it is rather more expensive than some of the other players in this space, so that concerns me, since I will likely spend many thousands of hours with whatever we go with. Any comments regarding ActionStep appreciated.
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