I am considering replacing regular email communications with secure client portal messaging, at least for certain client matters. However, the practice management software I use does not allow the option to export all messages to a secondary format. I am concerned about the lack of a local backup copy of these messages as well as the inability to produce the messages in any useful or easily managed format, should the need ever arise. Attachments to messages are no problem - they obviously live elsewhere and are backed up. It's the text of the messages that I am talking about. Are there practice management software programs with portals that allow the messages themselves to be exported? Thanks for any tips.
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