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Scanning Vendors

Does anyone have any experience with third-party scanning vendors? My firm has a very high volume of incoming documents so I'm exploring whether it'd be more cost effective to use a third-party vendor for our routine scanning.

In terms of workflow, the hard copy mail would be sorted and delivered to the attorney for review. After any necessary actions are taken, the documents would then be handed over to the vendor on a periodic (weekly or bi-monthly) for scanning. The electronic copies would be be be filed in our case electronic folders.

Obviously, date security and privacy are concerns that would need to be addressed by the vendor to my satisfaction.

1) What's a reasonable rate? My guess would be a couple cents per page.

2) Any words of caution?

3) Has anyone done this sort of thing with on-site scanning? (i.e. they bring their scanning equipment to you)



  • samgloversamglover Minneapolis, MN Admin

    I think you'd want to get the same sort of assurances as you would get from a document archiving service regarding confidentiality, security, etc.

    I think the bigger challenge is integrating a third-party scanning vendor into your workflow. If you've got lots of documents and you need access to them for litigation, wouldn't it be more useful to use the digitized documents in litigation instead of waiting to scan them until you are done with them? And isn't there a lot of copying that happens before you would hand it to the third-part vendor that you could avoid if you scanned them up front?

    I don't mean to suggest you are doing it wrong. Just thinking out loud about the workflow.

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