So, our retainer slash attorney-client agreement takes great pains to specify that we're a small organization operating on a charitable/non-profit basis, that we offer significant discounts on market-rate, etc. etc. Part of the agreement also explains that we depend almost entirely on client fees in order to continue that charitable mission, and that if bills become past-due to a certain point late fees will apply, we may withdraw representation, and that if they're past-due by more than 90 days AND no attempt has been made to make a payment arrangement, we reserve the right to send their account to collections.
So, after a year of operations this is coming up for the first time, where we have a few clients that owe us amounts which are significant to us at this small/early stage (500-1,000 dollars each) and where the clients have made it clear through unresponsiveness and avoidance that they have no intention of paying us.
As I said, the informed consent of the client in writing has been established, but I was wondering 1) if anyone has experience with the possible ethical issues in sending a client account to a collections agency and 2) If anyone has any experience with collections agencies and can recommend how to find one
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